FAQs
Why buy from XDress?
XDress has been designing lingerie for men for over 30 years. All styles are created in our Arizona studio and made with the finest fabrics and laces, available only through us. Orders are shipped discreetly, and we release new designs almost every week.
How do I know what size to order?
Check the size chart on each product page. Our European-styled items fit closer than typical U.S. brands, so if between sizes or preferring a looser fit, order up. Always double-check your selected size before checkout.
Is the packaging of my order discreet?
Yes. Orders ship in plain envelopes or boxes labeled only with “BA.” Your card statement will show “XDBA INC.”
I made a mistake, can I change or cancel order?
Orders process quickly, so changes or cancellations aren’t always possible. Contact us immediately at all@xdress.com. If we can cancel in time, a 5% processing fee applies.
Do you ship internationally?
Yes, we ship internationally.
Are your products made for men?
Yes, most are designed specifically for the male physique.
How can I track my order?
You’ll receive an email with tracking details once shipped.
You are out of stock of an item I have received in the past, are you getting more of these and if so when? Are you going to have more colors?
Usually not. Fabrics are limited, and most collections are small-batch and one-time only. If you love something, grab it while it’s available.
Can I back order or reserve items?
No. All items are sold first come, first served. Subscribe to our newsletter for new product alerts.
I ordered the set, but I only received the top/bottom?
Matching items are sold separately, even if shown together in photos. Product pages list exactly what’s included.
Can you send me a catalog?
No, we no longer produce catalogs.
USPS tracking shows delivered, but there is no package in my mailbox?
USPS sometimes marks deliveries early. Wait up to 2 business days. If the package still hasn’t arrived, contact us at all@xdress.com